Welcome to Zeekeo. These Terms of Use (“Terms”), together with any additional terms, policies, order forms, subscription terms, proposals, or statements of work that reference these Terms, govern your access to and use of Zeekeo’s websites, subdomains, platforms, software, dashboards, content, and services, including the Zeekeo Launchpad calling and data enrichment features and any other tools we make available (collectively, the “Services”).
These Terms apply to Zeekeo’s websites and services, including but not limited to https://zeekeo.com, https://zlaunchpad.zeekeo.com, Zeekeo Launchpad, Zeekeo Elite, Zeekeo MTS, and any other website, subdomain, application, platform, software, dashboard, managed service, or related offering operated by Zeekeo.
Zeekeo may offer both Do It Yourself “DIY” services, where customers access and use Zeekeo tools, software, dashboards, workflows, or resources directly, and Done For You “DFY” services, where Zeekeo provides managed services, campaign execution, outbound support, marketing services, appointment setting, or related work on the customer’s behalf. Zeekeo may also make available, upon request, a white-label feature that allows eligible customers to resell or rebrand the Dialer, the Enrichment Tools, or other Services to their own clients, as described in Section 4.4.
The Services may include a tool that places outbound telephone calls and lets you log notes and outcomes for each call (the “Dialer”), including the ability to purchase or provision telephone numbers powered by our underlying telecommunications infrastructure providers. The Dialer is for outbound calling only: it does not support receiving inbound calls, sending or receiving text messages, or recording call audio. The Services may also include Zeekeo’s proprietary data enrichment tool (“Zeekeo Enrichment” or the “Enrichment Tools”), which appends phone numbers, email addresses, LinkedIn profile URLs, and related contact or business information to prospects you build within the Services or to your own data that you upload or import, using a “waterfall” process that draws on multiple third-party and AI-based data sources. Section 5 sets out important obligations that apply to your use of the Dialer, the Enrichment Tools, and any outbound calling or messaging activity conducted through the Services.
By accessing or using any Zeekeo website, subdomain, platform, product, software, dashboard, or service, you agree to be bound by these Terms. If you are using the Services on behalf of a business, organization, or other entity, you represent that you have authority to bind that entity to these Terms.
If you do not agree to these Terms, please do not access or use the Services.
For purposes of these Terms, “Zeekeo,” “we,” “us,” or “our” means Zeekeo and its affiliated companies, including Commerx Corporation and Commerx US Inc., as applicable.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not use the Services in a way that violates any applicable law, infringes the rights of others, interferes with the operation of the Services, or harms Zeekeo, our customers, our partners, or any third party.
Prohibited activities include, but are not limited to:
We reserve the right to suspend, restrict, or terminate your access to the Services if we believe you have violated these Terms or used the Services in a way that creates legal, operational, reputational, or security risk. This includes suspending or restricting the Dialer, or a specific phone number, if we detect activity consistent with unlawful telemarketing, high complaint rates, carrier flagging or blocking (including “spam likely” labeling), or excessive unanswered call volume.
DIY Services may include access to Zeekeo Launchpad, the Dialer, the Enrichment Tools, dashboards, tools, workflows, templates, campaign features, reporting, data views, training resources, or other self-serve functionality.
When using DIY Services, you are responsible for:
Zeekeo may provide recommendations, support, templates, guidance, or technical assistance, but you remain responsible for how you use the DIY Services.
DFY Services may include managed outbound campaigns, appointment booking, lead generation, LinkedIn outreach, email outreach, targeted calling, PPC support, marketing technology services, campaign strategy, account management, or related services performed by Zeekeo on your behalf.
For DFY Services, you authorize Zeekeo to perform the agreed services based on the information, approvals, access, materials, and instructions you provide.
You are responsible for:
DFY Services may include managed outbound campaigns, appointment booking, lead generation, LinkedIn outreach, email outreach, targeted calling, PPC support, marketing technology services, campaign strategy, account management, or related services performed by Zeekeo on your behalf.
For DFY Services, you authorize Zeekeo to perform the agreed services based on the information, approvals, access, materials, and instructions you provide.
You are responsible for:
Zeekeo will use commercially reasonable efforts to deliver DFY Services in a professional manner. However, unless expressly stated in a separate written agreement, Zeekeo does not guarantee any specific number of leads, appointments, replies, conversions, revenue, rankings, sales, or business outcomes.
Certain parts of the Services, including Zeekeo Launchpad, the Dialer, and the Enrichment Tools, may require you to create an account, log in, purchase a subscription, or access a private dashboard.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to promptly update your information as needed.
You may not share, transfer, resell, or sublicense access to your account except through Zeekeo’s White Label feature described in Section 4.4, or as otherwise expressly authorized by Zeekeo in writing.
You agree to notify us promptly if you believe your account has been compromised or used without authorization.
If your account includes access to the Dialer, any telephone number purchased, rented, or otherwise provisioned through the Services is provided for your use only. You are responsible for all calls, call notes, and other activity associated with any phone number assigned to your account, whether initiated by you, your personnel, or any other person using your account or credentials. Dialer-provisioned numbers are for outbound calling only and do not support inbound calls, text messages, or call recording.
If you use the White Label feature, you may be permitted to create sub-accounts for your End Customers as described in Section 4.4. You are responsible for all activity under any sub-account you create, provision, or manage, and for ensuring each sub-account holder complies with these Terms.
Zeekeo may provide access to tools, dashboards, campaign systems, workflows, templates, strategy materials, data, lead generation services, outreach systems, appointment booking services, managed marketing services, or related business development services.
Depending on the service purchased, you may use the Services directly as a DIY customer, receive managed support as a DFY customer, resell or white-label the Services as described in Section 4.4, or receive a combination of these.
You are responsible for ensuring that your use of the Services, including any outreach, messaging, advertising, prospecting, calling, email, LinkedIn activity, campaign activity, or follow-up activity, complies with all applicable laws, regulations, and third-party platform policies.
This may include, where applicable:
Zeekeo may provide access to tools, dashboards, campaign systems, workflows, templates, strategy materials, data, lead generation services, outreach systems, appointment booking services, managed marketing services, or related business development services.
Depending on the service purchased, you may use the Services directly as a DIY customer, receive managed support as a DFY customer, resell or white-label the Services as described in Section 4.4, or receive a combination of these.
You are responsible for ensuring that your use of the Services, including any outreach, messaging, advertising, prospecting, calling, email, LinkedIn activity, campaign activity, or follow-up activity, complies with all applicable laws, regulations, and third-party platform policies.
Zeekeo may provide tools, content, templates, managed services, recommendations, automations, workflows, or campaign execution support. However, you remain responsible for reviewing and approving your own products, services, offers, claims, lists, targeting, messages, campaign strategy, and compliance obligations.
You acknowledge that outreach and marketing performance can vary based on many factors outside Zeekeo’s control, including market conditions, offer strength, audience fit, deliverability, platform rules, buyer demand, response quality, and your own sales follow-up. Zeekeo does not guarantee that any campaign, outreach activity, software feature, managed service, or use of the Services will result in leads, appointments, revenue, conversions, search rankings, advertising performance, or business outcomes.
The Services may include a Dialer that allows you to purchase or provision telephone numbers, place outbound calls, and log notes, dispositions, or outcomes for each call. The Dialer is an outbound-calling tool only: it does not support receiving inbound calls, sending or receiving text messages, or recording call audio. If Zeekeo makes call recording, inbound calling, texting, or similar functionality available in the future, additional terms and consent requirements will apply before you may use it.
The Dialer is powered in part by third-party telecommunications infrastructure. Your use of the Dialer is also subject to the acceptable use policies of our underlying telecommunications providers, which prohibit unlawful telemarketing and related conduct, and which are incorporated into these Terms by reference to the extent they apply to your use of the Dialer. Copies of these policies are available on request.
You acknowledge and agree that:
The Services may include Zeekeo’s proprietary data enrichment tool (“Zeekeo Enrichment” or the “Enrichment Tools”), which allows you to append or verify contact information — including phone numbers, email addresses, and LinkedIn profile URLs — either for prospects you identify while building a campaign within the Services, or for your own contact lists and data that you upload or import.
To locate and verify this information, Zeekeo Enrichment uses a “waterfall” process that queries multiple third-party and AI-based data sources we work with, in sequence, until a match is found. The specific sources used, and the order in which they are queried, are part of Zeekeo’s proprietary methodology, are confidential, and may change at any time without notice. Zeekeo does not guarantee that a match will be found for any given prospect or record. The information returned by the Enrichment Tools is referred to in these Terms as “Enriched Data.”
You acknowledge and agree that:
Zeekeo may make available, at its discretion, a white-label feature that allows eligible customers to offer the Dialer, the Enrichment Tools, Zeekeo Launchpad, or other Services to their own clients or customers under the customer’s own brand name (“White Label”). A customer using White Label is a “Reseller,” and each client or customer of a Reseller is an “End Customer.” White Label access is offered to customers who request it through their account or Zeekeo support, and Zeekeo may set eligibility criteria, pricing, usage limits, or other conditions for White Label access, as communicated to you in your account, at checkout, or on request. No separate signed agreement is required: by requesting, enabling, or using White Label functionality, you agree to this Section 4.4 in addition to the rest of these Terms. If Zeekeo enters into a separate written agreement with you that specifically governs your White Label use, that agreement will govern to the extent it conflicts with this Section 4.4.
If you use White Label, in addition to the rest of these Terms, you agree that:
The specific commercial terms of your White Label use, including pricing, volume tiers, and branding options, will be set out in your account, order form, or the pricing information presented to you when you enable White Label access, and are subject to change as described in Sections 6 and 11.
You are solely and exclusively responsible for ensuring that your outbound calling and messaging activity — whether performed manually, through the Dialer, through any automated feature, or through DFY Services performed on your instructions — complies with all applicable telemarketing, consumer protection, privacy, and data protection laws in every jurisdiction from which, and to which, you place calls or send messages. This obligation applies regardless of where you or Zeekeo are located, and regardless of whether Zeekeo’s personnel assisted with, reviewed, or approved any part of your campaign. If you use White Label, this responsibility extends to, and you are responsible for, the calling and messaging activity of each of your End Customers, as described in Section 4.4.
Except where expressly stated otherwise in writing, the Services, including the Dialer, do NOT automatically check, scrub, or exclude phone numbers against any national, state, provincial, or sector do-not-call registry or suppression list before a call is placed. You must independently obtain, maintain, and apply the applicable suppression lists described in Section 5.3, or engage a qualified third-party compliance provider to do so, before initiating any calling or messaging campaign.
Depending on where you and the individuals or businesses you contact are located, your obligations may include, without limitation:
Some jurisdictions provide narrow business-to-business or established-business-relationship exemptions (for example, Canada’s National DNCL generally does not apply to business-to-business calls, and U.S. law recognizes a limited established-business-relationship exception). These exemptions are fact-specific, vary by jurisdiction, and are subject to change. You are solely responsible for determining whether an exemption applies to your specific calling activity. This section is provided for general awareness only and is not legal advice; Zeekeo encourages you to consult qualified counsel regarding your obligations.
Before placing outbound calls through the Services, you agree to:
You agree to place calls only within legally permitted hours for the recipient’s location (for example, no earlier than 8:00 a.m. and no later than 9:00 p.m. local time of the recipient in the United States, and equivalent restrictions in other jurisdictions), to accurately identify yourself and your business at the start of each call, to allow accurate caller ID or an alternative callback number to display, and to provide a contact address or number on request, in each case as required by applicable law. See also Section 4.2: because Dialer-provisioned numbers cannot receive inbound calls, you must be able to provide called parties with a working alternative number or contact method where required by law.
The Dialer does not record call audio or provide call monitoring functionality. If you independently record calls placed through the Services using your own equipment or a separate tool, you are solely responsible for complying with all applicable recording-consent laws, including one-party and two-party/all-party consent requirements under U.S. state law and equivalent requirements internationally, and for providing any required notice or disclosure to call participants before recording begins.
You will not use the Dialer or any automated or AI-assisted calling feature to deliver a prerecorded voice message, an artificial or synthetic voice message, or an autodialed call to a wireless number without first obtaining the prior express consent required under applicable law, and, where required, disclosing that an automated or artificial voice is being used. The Dialer does not currently support prerecorded or synthetic-voice calling; if this functionality becomes available, additional consent requirements will apply before you may use it.
Your use of any phone number provisioned through the Dialer is also governed by the acceptable use policies of our underlying telecommunications providers and applicable telecommunications regulations, including number registration, caller ID authentication standards (such as STIR/SHAKEN), applicable business calling registration requirements, and carrier anti-spam and anti-fraud requirements. Excessive unanswered call attempts, low average call duration, high complaint volume, or carrier “spam likely” flagging associated with your account may result in throttling, number reclamation, or suspension of Dialer access — by Zeekeo or by our underlying telecommunications providers — without liability to Zeekeo.
Zeekeo may immediately suspend or terminate your access to the Dialer, a specific phone number, the Enrichment Tools, White Label access, or the Services generally, without notice, if we reasonably believe your calling or data enrichment activity, or that of your End Customer, violates this Section 5, creates regulatory or legal risk, or has resulted in complaints, regulatory inquiries, or carrier action. You agree to cooperate with Zeekeo and, where legally required, with regulators, in investigating any complaint related to your use, or your End Customers’ use, of the Dialer or Enrichment Tools. Zeekeo is not responsible for any fine, penalty, statutory damages award, settlement, or claim arising from your, or your End Customers’, calling or data enrichment activity, and Section 14 (Indemnification) applies.
Certain Services may require payment of fees, subscriptions, retainers, setup fees, onboarding fees, usage fees, managed service fees, advertising fees, or other charges.
DIY Services may be billed as subscriptions, software access fees, user-based fees, usage-based fees, or other recurring charges. This includes Dialer phone number rental, per-minute or per-call usage fees, and Enrichment Tool credits or per-record fees, which may be billed on a usage, credit, or subscription basis as described at checkout, in your order form, or in your account.
DFY Services may be billed as monthly retainers, campaign fees, setup fees, service packages, project fees, performance-related fees, or other charges set out in an order form, proposal, invoice, checkout page, statement of work, or separate agreement.
If you purchase a paid Service, you agree to pay all applicable fees according to the terms presented at the time of purchase, in an order form, invoice, proposal, checkout page, subscription page, statement of work, or separate agreement.
Unless otherwise stated in writing:
You are solely responsible for managing your subscription, including cancellations, renewals, billing details, plan changes, and changes to the number of paid seats. Fees are non-refundable, and any unused subscription time will not be refunded if you cancel, do not use the Services, fail to use the Services, or otherwise fail to manage your subscription.
If you remove a paid seat during a subscription term, any unused portion for that seat will not be refunded. Instead, the unused portion will be credited on your next invoice, unless otherwise stated in a separate written agreement.
If you use White Label, fees payable to Zeekeo will be as set out in your account, order form, or the pricing presented to you when you enable White Label access (for example, wholesale, per-seat, or usage-based pricing). You are solely responsible for determining your own pricing to End Customers, and for billing, collecting, and remitting any fees owed to you by your End Customers. Zeekeo is not responsible for billing disputes between you and your End Customers.
Any additional payment, cancellation, refund, seat management, credit, or renewal terms provided at purchase or in a separate written agreement will also apply.
All content, software, designs, graphics, logos, trademarks, service marks, copy, videos, images, templates, workflows, dashboards, documentation, and other materials made available through the Services are owned by Zeekeo, its affiliates, its licensors, or its service providers and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, reverse engineer, resell, sublicense, or exploit any part of the Services without our prior written permission, except as expressly permitted under Section 4.4 (White Label and Reseller Services).
Subject to your compliance with these Terms, Zeekeo grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes, or, if you use White Label, to present the Services to your End Customers as permitted under Section 4.4.
Zeekeo’s enrichment methodology, its “waterfall” logic, and the identity of its underlying data, AI, and technology providers are confidential and proprietary to Zeekeo. You may not attempt to discover, extract, reverse engineer, or disclose them.
No rights are granted to you except as expressly stated in these Terms.
If you submit, upload, provide, or transmit any content, information, data, files, campaign materials, feedback, comments, business information, prospect lists, phone numbers, call notes, messaging, creative assets, or other materials to Zeekeo or through the Services, you represent that you have the necessary rights and permissions to do so, including the legal right to upload, process, call, and enrich any such data.
You retain ownership of your content. However, you grant Zeekeo a worldwide, non-exclusive, royalty-free license to use, host, store, copy, process, modify, display, transmit, and otherwise use your content as necessary to provide, improve, support, and operate the Services.
If you provide feedback, suggestions, ideas, or recommendations about the Services, you agree that Zeekeo may use them without restriction or compensation to you.
You are responsible for the accuracy, legality, and appropriateness of all content and information you provide, and, if you use White Label, for all content and information your End Customers provide.
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
By using the Services, you agree that Zeekeo may collect and process information as described in the Privacy Policy.
You also agree that we may contact you regarding your account, inquiries, purchases, service updates, billing, security, support, and other transactional or service-related matters. Where permitted by law, we may also send marketing communications, which you may opt out of as required by applicable law.
Where the Enrichment Tools return personal data about individuals sourced from Zeekeo’s underlying third-party and AI-based data providers, that data may also be subject to those providers’ own privacy practices, in addition to our Privacy Policy. Details about our data sources, sub-processors, and data protection safeguards are available in our Privacy Policy or Data Processing Addendum, or on request. If you receive a request from an individual to access, correct, or delete their personal data obtained through the Enrichment Tools, you are responsible for responding to that request in accordance with applicable law, and you may contact us at hello@zeekeo.com for assistance in routing the request to the applicable data provider.
The Services may integrate with, link to, rely on, or reference third-party websites, platforms, tools, applications, data providers, advertising platforms, social networks, payment processors, hosting providers, CRM systems, email platforms, analytics tools, or other services. This includes, among others, the third-party telecommunications carriers and infrastructure providers that power the Dialer, and the third-party and AI-based data providers that power the Enrichment Tools. The specific providers we use are part of our confidential business operations and are not listed publicly, but information about our data processing partners is available in our Privacy Policy, our Data Processing Addendum, or on request.
Zeekeo is not responsible for third-party websites, platforms, services, content, policies, availability, performance, errors, data practices, pricing, terms, or changes.
Your use of third-party platforms or services is governed by the terms and policies of those third parties. You are responsible for complying with all third-party terms that apply to your use of the Services.
Zeekeo is not associated with, endorsed by, or sponsored by LinkedIn Corporation unless expressly stated otherwise.
We may modify, update, suspend, discontinue, or replace any part of the Services at any time. We do not guarantee that the Services will be uninterrupted, error-free, secure, or available at all times.
We may also impose limits on certain features, restrict access to certain parts of the Services, or update functionality as needed for security, compliance, operational, or business reasons, including limits on Dialer calling volume, number provisioning, Enrichment Tool usage, or White Label eligibility and access.
The Services and all content, materials, tools, recommendations, and information are provided “as is” and “as available” without warranties of any kind, express or implied.
To the fullest extent permitted by applicable law, Zeekeo disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and reliability.
We do not warrant that the Services will meet your requirements, achieve any particular result, generate leads or revenue, improve performance, be uninterrupted or error-free, or remain compatible with third-party platforms.
Without limiting the foregoing, we do not warrant that any DNC List, suppression list, or opt-out screening is complete, current, or automatically applied by the Dialer; that Enriched Data is accurate, current, verified, or correctly attributed; or that your use, or your End Customers’ use, of the Dialer, the Enrichment Tools, or any other feature of the Services will result in compliance with applicable telemarketing, privacy, or data protection law.
Your use of the Services is at your sole risk.
To the fullest extent permitted by applicable law, Zeekeo, its affiliates, owners, officers, directors, employees, contractors, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or similar damages arising out of or relating to your access to or use of the Services.
This includes, without limitation, damages for lost profits, lost revenue, lost business opportunities, loss of goodwill, loss of data, service interruption, campaign performance, platform restrictions, account suspension, phone number reclamation, or third-party claims, even if we have been advised of the possibility of such damages.
Zeekeo is not liable for any loss, claim, penalty, fine, statutory damages award, regulatory action, account restriction, platform suspension, deliverability issue, lost opportunity, missed meeting, failed conversion, campaign underperformance, inaccurate or outdated Enriched Data, unapproved claim, delayed response, or third-party platform action arising from your use of DIY Services, your instructions to Zeekeo, your failure to review or approve materials, your failure to comply with Section 5, your use of the Dialer or Enrichment Tools, your use of White Label to resell the Services to End Customers, or your use of third-party platforms.
To the fullest extent permitted by law, Zeekeo’s total liability for any claim arising out of or relating to the Services or these Terms shall not exceed the amount you paid to Zeekeo for the applicable Service giving rise to the claim during the three months preceding the event that gave rise to the claim, or one hundred dollars USD if no paid Service applies. This limitation of liability does not limit or reduce your indemnification obligations under Section 14.
Some jurisdictions, including the European Union, United Kingdom, Canada, and certain U.S. states, do not allow the exclusion or limitation of certain warranties or liabilities. In those jurisdictions, the limitations above apply only to the fullest extent permitted by law.
You agree to defend, indemnify, and hold harmless Zeekeo, its affiliates, owners, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to:
Zeekeo is based in the United States and Canada and operates under applicable U.S., Canadian, and local laws. By accessing or using the Services from outside the United States or Canada, including from the European Union, United Kingdom, Australia, or other jurisdictions, you agree that you are responsible for compliance with local laws that may apply to you, including compliance with the UK TPS/CTPS and PECR, EU ePrivacy and GDPR requirements, the CRTC’s rules, Canada’s National DNCL and CASL, Australia’s Do Not Call Register Act, and any equivalent telemarketing, privacy, or data protection laws in your jurisdiction.
Certain disclaimers, limitations, exclusions, or provisions in these Terms may not apply or may be limited by mandatory local laws. Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.
These Terms are governed by the laws of the State of Arizona, USA, without regard to conflict of law principles, except where prohibited by applicable law.
Any dispute arising out of or relating to these Terms or your use of the Services shall be resolved exclusively in the state or federal courts located in Phoenix, Arizona, unless a separate written agreement between you and Zeekeo provides otherwise or applicable law requires a different forum.
You agree to submit to the personal jurisdiction of those courts for purposes of resolving such disputes.
We may suspend, restrict, or terminate your access to the Services at any time if we believe you have violated these Terms, failed to pay applicable fees, created risk for Zeekeo or others, violated applicable laws or third-party policies (including Section 5), used the Services in a harmful, unlawful, or inappropriate manner, or, if you use White Label, failed to ensure your End Customers’ compliance with Section 4.4.
You may stop using the Services at any time. Termination does not relieve you of payment obligations incurred before termination.
Sections that by their nature should survive termination shall survive, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution.
We may update or modify these Terms from time to time. Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued access to or use of the Services after updated Terms are posted means you accept the revised Terms. If you do not agree to the updated Terms, you must stop using the Services.
Email: hello@zeekeo.com
Website: https://zeekeo.com
Canada Office: Commerx Corporation, 4428 Manilla Road SE, Calgary, T2G 4B7 — Tel: 403-301-3883
US Office: Commerx US Inc., 20 East Thomas Road Suite 2271, Phoenix, AZ 85012 — Tel: 602-800-5725
Trusted by 5,000+ companies across 30+ industries, Zeekeo turns outbound into a revenue-ready system: qualified meetings on the calendar, forecasts you can defend, and pipeline that compounds.
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